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"There are two types of speakers: those who are nervous and those who are liars."
Mark Twain

Articles

Speaking Impromptu - Speaking impromptu, without preparation or advance thought, accounts for about 99% of what we say. Therefore, it is vital that we learn to be organized in our thoughts so they can be quickly and accurately delivered.

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Planning and Conducting Effective Conference Calls - The leader is responsible for capturing and keeping the attention of those on the call.  If they are multitasking, they are not interested.  These guidelines, along with proper planning by the leader, will help insure that no one's time is wasted.

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Are You Addicted to Email ? - Tips to keep your addiction under control.

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Listening Strategies - There are four listening behaviors that I am confident, if mastered, will put you in the top 1% of leaders, colleagues, parents, spouses, friends, HUMAN BEINGS.  Because, the truth is, very few people are good listeners.

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Delivering Bad News - No one likes to be the bearer of bad news.  In the role of manager or executive, however, it will almost certainly fall upon you to do so at one time or another.

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PowerPoint Presentation: An Oxymoron? - PowerPoint has quickly become a staple of modern day presentations.  It almost effortlessly replaced the projectors, flip charts, handouts, and note cards of old.  In fact you could say the only thing that has risen as quickly as the adoption of PowerPoint is the increased boredom and wasted time experienced when it is used incorrectly (which is most of the time)

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Before You Hit "Send" - E-mail Etiquette & Proper Practices

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